We are aware of the importance of protecting and respecting the privacy of our customers.
The purpose of this Privacy Policy is to inform users of our websites as accurately as possible about our practices regarding the collection, use, and sharing of information provided through our order forms.
We also inform you of the rights you have over your data.
This Privacy Policy is in accordance with the general rules (GDPR) on the protection and use of personal data.
By using our site, users agree to the collection, use, and retention of the data used in our order forms.
Please note that we only collect data necessary for the proper processing of your order.
When you use our platforms, you provide us with information, including personal information, when you fill out our order forms.
Every time our customers connect, we automatically collect information about the devices used, such as IP address, login data, types and versions of internet browsers used, types and versions of browser plugins, operating systems, and platforms.
Your personal data is stored for a maximum period of 5 years after the date of your last order.
Financial data is kept in accordance with applicable tax and accounting laws.
We are committed not to sell or share your data with third parties unless required by law, if required for any legal proceedings, to prove or protect our legal rights.
If your account has been suspended or blocked, we will retain your data for up to 5 years from the date of suspension to prevent attempts to circumvent the rules for using our websites.
We use your collected personal data to process your orders under the best conditions, send you information, order confirmations, and invoices by email or SMS, collect your payment, verify the information contained in your passport or any other document we may have collected during your order.
When you use our services, some of your personal information will be transmitted to the immigration services of the countries you wish to visit.
We will only share your data with third parties in the context of credit card payments.
We are committed to protecting your personal data and using it in accordance with applicable laws and regulations.
If you have any questions or concerns about our privacy policy, please do not hesitate to contact our customer service by phone, chat, or email using the contact information provided on the contact page of our website.
We store your personal data within the European Union.
However, it is possible that the data we collect when you use our Platforms may be transferred to other countries, some of which may have data protection laws that are less protective than those in the country where you live.
This is particularly the case for data transmitted to our subcontractors located outside of the European Union, including in the United States.
You have the right to obtain a copy of the personal data we hold about you. Before responding to your request, we may verify your identity and ask you to provide additional information to respond to your request.
We will endeavor to respond to your request within a reasonable time and, in any event, within the time limits set by law.
You can also modify or delete this information by contacting us directly by email. Please note that we may retain certain information about you when required by law or when we have a legitimate reason to do so.
For example, if we believe you have committed fraud or violated our terms of use and we want to prevent you from circumventing applicable laws.
We may modify this privacy policy from time to time.
We invite you to regularly consult this page to learn about any changes or updates to our privacy policy.
If you have any questions about this privacy policy or if you have any requests regarding your personal information, you can contact us online by filling out our contact form.